Privacy policy

Last updated: April 29, 2026

Your Privacy, Our Responsibility

Your trust matters deeply to us. We collect only the information necessary to provide you with a seamless and personalized experience.


Information We Collect

  • Identity Data: Name, contact details, and shipping address.
  • Optional Details: Gender, preferences, and other information you choose to share.
  • Technical Data: IP address, device information, and browsing behavior.
  • Skin & Preference Data: Information you voluntarily provide for personalized recommendations.


How We Use Your Information

We use your information to:

  • Process and deliver your orders
  • Provide customer support
  • Improve your shopping experience
  • Share relevant offers, updates, and product recommendations (only with your consent)


Data Protection & Security

  • We do not sell, rent, or trade your personal information.
  • All payments are processed through secure, PCI-DSS compliant payment gateways.
  • Eltior does not store your card, UPI, or banking details.


Cookies & Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience.

  • Functional cookies help remember your cart and preferences.
  • Analytical cookies help us improve website performance and customer experience.

You may disable cookies anytime through your browser settings.


Your Rights

You may request:

  • Access to your personal data
  • Correction of your information
  • Deletion of your data

To make a request, email us at care@eltior.com with the subject line "Data Erasure". We will process your request within 30 days.


Marketing & Content Usage Rights

By sharing reviews, photographs, tagged posts, or other user-generated content with Eltior, you grant us permission to:

  • Use such content for marketing and promotional purposes
  • Feature it on our website, social media, and advertising platforms

We always aim to use your content respectfully and responsibly.